Central Heating in London

Climate Flow Limited services and repairs domestic central heating in London and surrounding areas: gas boilers, radiators and pipework. Climate Flow is Gas Safe registered for domestic gas work and offers 24/7 emergency callouts.

Central Heating in London

Domestic central heating in London

Climate Flow Limited services and repairs domestic central heating in London and surrounding areas: gas boilers, radiators and the pipework between them. Climate Flow is Gas Safe registered for domestic gas work, and the work is for homeowners and landlords.

This page covers the heating jobs Climate Flow takes on: boilers, radiators and the pipework between them, in homes only. It also covers the gas safety rules that apply to them.

Our central heating services

Climate Flow's heating work falls into three kinds of job.

Boiler service and repair

This covers a yearly boiler service, and repairs when the boiler stops firing, shows a fault code or keeps losing pressure. It is for homeowners and landlords with a gas boiler. Climate Flow's boiler service and repair page explains what a service involves.

Emergency breakdown

Some failures cannot wait, such as no heating or hot water in winter or a boiler that has locked out, meaning it has shut itself down after a fault and will not restart. Climate Flow offers 24/7 emergency callouts for these. The emergency breakdown page explains what to do while you wait and what to tell the engineer on the phone.

Radiators and pipework

Climate Flow works on radiators that stay cold, heat unevenly or leak at a valve. It also repairs pipework on the heating circuit.

Why should a boiler be serviced every year?

A yearly service is what the regulator advises. The Health and Safety Executive strongly advises that gas appliances, flues and pipework are installed, regularly maintained and serviced at least once a year by a Gas Safe registered engineer. A flue is the pipe that carries waste gases from the boiler to the outside air.

The law also sets who may do the work. Under HSE's domestic gas guidance, anyone employed to work on gas appliances in a home must be a Gas Safe registered engineer and competent in that area of gas work.

Landlords: the annual gas safety check

Landlords must make sure the gas equipment they supply is safely installed and maintained by a Gas Safe registered engineer, and GOV.UK says a landlord must have a registered engineer do an annual gas safety check on each appliance and flue. The Gas Safety (Installation and Use) Regulations set the timing: they require each appliance and flue to be checked for safety within 12 months of being installed, and then at intervals of not more than 12 months. Each existing tenant gets a copy within 28 days of the check, and new tenants get a copy before they move in.

Cold radiators and other common heating faults

These are the signs householders most often call about:

  • A radiator that is warm at the bottom and cold near its upper edge.
  • A radiator that is cold at the bottom or in patches.
  • Heating but no hot water, or hot water but no heating.
  • Boiler pressure that keeps dropping.

What should you do if you smell gas?

Call the National Gas Emergency number first: 0800 111 999.

Call that number before anyone else, Climate Flow included.

What are the warning signs of carbon monoxide?

HSE says carbon monoxide is a colourless, odourless, tasteless poisonous gas that can kill quickly without warning. Signs of exposure include headaches or dizziness, breathlessness and nausea. Anyone with these symptoms should get medical help.

Other services

Climate Flow's heating work is domestic only. For businesses, Climate Flow works on commercial refrigeration services and air conditioning. The full list of Climate Flow services covers every service line.

This guide is general information, not a survey or a quote for your site; every system is different, so an engineer needs to see yours before any work is priced.

Climate Flow Limited, 2 Engineers Way, Wembley, London HA9 0JS, works on central heating in homes across London and surrounding areas. Call 020 3488 5452 or request a quote.

How a callout works

  1. Call or send a request

    Tell us what the equipment is doing and where it is. For a breakdown, call so we can prioritise it.

  2. An engineer diagnoses the fault

    We find the cause on site and talk you through the options.

  3. Repair, replace or install

    We carry out the agreed work and test the system before we leave.

  4. Keep it running

    Regular servicing helps prevent the next breakdown and keeps records up to date.

Common questions

Who can work on a gas boiler in a home?
According to the Health and Safety Executive, anyone employed to work on a gas boiler or another gas appliance in a home must be a Gas Safe registered engineer. The engineer must also be competent in that area of gas work. This applies to domestic premises, including homes that are let to tenants.
How often should a gas boiler be serviced?
The Health and Safety Executive strongly advises that gas appliances, flues and pipework in a home are serviced at least once a year by a Gas Safe registered engineer. For owner-occupiers this is advice rather than a legal duty.
What should I do if I smell gas at home?
If you smell gas at home, call the National Gas Emergency Service on 0800 111 999. That number is the gas emergency line, not a heating engineer's number, so call it first, before anyone else, Climate Flow included.
What gas safety duties does a landlord have?
A landlord must have a registered engineer check each gas appliance and flue the landlord provides within 12 months of installation and then at intervals of not more than 12 months, the annual gas safety check. Existing tenants get a copy within 28 days of the check, new tenants before moving in.
Does Climate Flow work on commercial heating?
No. Climate Flow's heating work is domestic only: gas boilers, radiators and pipework in homes in London and surrounding areas. Climate Flow is Gas Safe registered for domestic gas work. For businesses, Climate Flow works on commercial refrigeration and air conditioning rather than commercial heating systems.

24/7 emergency callouts

Equipment down? Talk to an engineer now.

Commercial refrigeration, air conditioning and heating across London.